Microsoft Dynamics CRM Microsoft Dynamics CRM

General Shortcuts

Shortcut Key Shortcut Description
Esc Close a record
Delete Delete text
Ctrl+Shift+5 Minimize ribbon
Ctrl+x,Ctrl+c, Ctrl+V Cut, Copy, and Paste
Ctrl+Z / Ctrl+Y Undo / Redo previous text change
Ctrl+S Save a record
Shift+Delete Delete selected text immediately without putting it on the Clipboard
Ctrl+[ / Ctrl+] Move to the first tab / last tab on the ribbon
Ctrl+Arrow Right / Ctrl+Arrow Left Move the insertion point to the start of the next word / start of the previous word
Ctrl+A Select all text in the current field
Alt+Space Display the System menu for the active window
Shift+F10 Display the shortcut menu for the selected item
Esc Cancel the current task or command, or close a selected list or dialog box
Arrow Up / Arrow Down Move up / move down through a list of records
Enter Open the selected record
Ctrl+A Select all records on the current page
Ctrl+Shift+3 Jump to the sitemap
Ctrl+Shift+7 Open the recently viewed pages and view menu
Shift+Arrow Up / Shift+Arrow Down Select multiple rows in a list sequentially
Tabto the check box, thenSpacebar Select multiple rows in a list non-sequentially
Ctrl+Enter Publish Form Editor customization


Shortcut Key Shortcut Description
Ctrl+S / Shift+F12 Save
Alt+S Save and close
Esc Cancel edits and close (Close)
Space / Enter Open search
Backspace Delete text from search field
Ctrl+D Delete the record
Ctrl+Shift+S Save and then open a new form (Save and New)
Tab / Shift+Tab Move forward / backwards through the form's fields
Alt+Arrow Down Open the lookup menu with the most recently used items in alphabetical order
Ctrl+Shift+2 Open the list menu
Ctrl+> / Ctrl+< Navigate to the next / previous item on the list

Dialog Box Shortcuts

Shortcut Key Shortcut Description
Tab / Shift+Tab Move to the next / move to previous option or option group
Enter Complete the command for the active option or button
Arrow Keys Move between options in an open list, or between options in a group of options
Esc Cancel a command, or close a selected list or dialog box